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AGO is an enterprise AI agent platform that connects your knowledge base to intelligent assistants, enabling automated customer support, internal helpdesks, and workflow automation.

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What is AGO?

AGO transforms your documentation, knowledge bases, and support content into AI-powered agents that can:
  • Answer questions using your existing knowledge sources
  • Execute actions through integrated tools and APIs
  • Create tickets when issues require human intervention
  • Route requests to appropriate teams or specialized agents
  • Learn and improve through feedback and analytics

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How It Works

An AGO agent combines four building blocks:
  • Knowledge — your documentation (from Notion, Confluence, Zendesk, and more) is chunked, embedded, and ranked so the agent can find relevant answers.
  • Prompt — instructions that shape the agent’s behavior, tone, and boundaries.
  • Tools — actions the agent can take: create tickets, call APIs, send emails, or delegate to other agents.
  • Channels — where users interact: an embeddable widget, Slack, WhatsApp, Messenger, or the REST API.
When a user sends a message, the agent searches your knowledge, follows your prompt rules, takes actions if needed, and streams a response with source citations.

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Architecture Overview

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Getting Started

Quickstart

Get an agent answering questions in 5 minutes

Build Your First Agent

A 30-minute walkthrough covering knowledge, prompts, tools, testing, and monitoring

Glossary

Definitions of key terms used throughout the docs

Agents

Complete agent configuration reference

Knowledge Connectors

All supported knowledge sources

Tools

Available tools and custom tool creation

Security Overview

Authentication methods and access control

API Reference

Programmatic integration