> ## Documentation Index
> Fetch the complete documentation index at: https://ago.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Sharing a Conversation

> Share part of a conversation as a link any colleague can open

The **Share** button under an assistant answer creates a link to the conversation, ending at that answer. Anyone who can sign in to AGO can open it, whether or not they would normally be allowed to see that conversation.

<Note>
  The link needs an AGO account. To send a transcript to someone outside — a supplier, a customer, a colleague with no account — use **Export** instead, which produces a PDF.
</Note>

## Creating a link

1. Open the conversation and find the answer you want to share
2. Click **Share** under that answer
3. The link is copied to your clipboard

A confirmation tells you what you just copied:

> **Public link copied to your clipboard**
> Anyone with this link can view this conversation

Paste it into a chat message, an email, or a ticket.

<Warning>
  There is no per-person permission on the link: it works for every AGO user who receives it, including people who could not otherwise open that conversation. Treat it the way you would treat a screenshot posted in a team channel.
</Warning>

## What the link shows

The link is not a window onto your live conversation. It shows a fixed extract:

|                                            | Appears on the link                  |
| ------------------------------------------ | ------------------------------------ |
| Messages up to the answer you shared       | Yes                                  |
| Anything said **after** you shared         | No — the link stops where you cut it |
| Who wrote each message (names, emails)     | No                                   |
| Replies from a support agent               | No                                   |
| Attachments, sources, feedback and ratings | No                                   |

Two consequences worth knowing:

* **Continuing the conversation afterwards is safe.** New messages never appear on a link you already sent. To share the newer part, share again from a later answer — that produces a second, separate link.
* **Sharing twice from the same answer gives you the same link.** Clicking **Share** again hands you the URL already in circulation rather than creating another one.

## What a recipient can do

Someone who opens the link signs in as usual, then sees a banner marking it as a shared conversation, followed by the transcript and a message box.

If **someone else** writes in that box, nothing is added to your conversation. AGO starts a new, private conversation for them, seeded with a copy of the extract they were reading, and answers there. You never see their questions, and other people holding the same link never see them either. That conversation belongs to them: it appears in their own list and nowhere in yours.

If **you** open your own link and reply, there is nothing to copy — the conversation is already yours, so the reply simply continues it.

Either way the shared page itself never changes. It is fixed at the message you shared.

## Deleting a link

A link stops working when either the conversation or the message it was cut at is deleted. Deleting the conversation revokes every link made from it.

## Choosing the right link

Three links in AGO look alike and behave very differently:

| Link             | What the recipient gets                                                     |
| ---------------- | --------------------------------------------------------------------------- |
| `/share/<id>`    | A read-only extract of one conversation, with no names on it                |
| `/?starter=<id>` | Their own new conversation, opened on a starter's message                   |
| `/chat/<id>`     | That one specific conversation — only for people already allowed to open it |

All three need an AGO account. To pass an exchange to a colleague, use **Share**. To invite a group to ask the same question, use a [conversation starter](/features/conversation-starters) link. To reach someone with no account, use **Export**. The address bar (`/chat/<id>`) is not a share link: it is your own private address for that conversation.

## Related Features

* [Conversation Starters](/features/conversation-starters) - Invite people to start their own conversation
* [Conversation Management](/features/conversation-management) - See which links were created, in the back office