> ## Documentation Index
> Fetch the complete documentation index at: https://ago.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Business Hours

> Define your team's working hours, timezone, and holidays in reusable schedules.

Business hours schedules describe when your team is open. A schedule holds a timezone, the opening hours for each day of the week, and a list of holidays. Each schedule marks which hours are open and which are closed (nights, weekends, and holidays).

For a schedule that opens Monday to Friday, 9:00–17:00, the last open hour on a Friday ends at 17:00; the weekend is closed, and the next open time is Monday at 9:00.

## Access

Go to **Settings** > **Business Hours**. You need admin or account-manager access.

## Create a schedule

<Steps>
  <Step title="Open the builder">
    On the Business Hours page, click **Create Schedule**.
  </Step>

  <Step title="Set the basics">
    Enter a **Name** and pick a **Timezone**. The timezone decides how the opening hours map to real times. Turn on **Set as default** to make this the schedule used when no other is chosen — only one schedule can be the default at a time. If no schedule is marked as default, the most recently created one is used.
  </Step>

  <Step title="Set weekly opening hours">
    Each day has an open/closed switch. For open days, set a start and end time. Add more than one interval per day to model a break — for example 9:00–12:00 and 13:00–17:00 for a lunch closure.
  </Step>

  <Step title="Add holidays">
    Add full-day closures by date (for example 2024-12-25). Holidays apply to the whole day regardless of the weekly hours.
  </Step>

  <Step title="Save">
    Click **Save**. The schedule appears in the list.
  </Step>
</Steps>

## Edit or delete

Click a schedule in the list to edit it. Saving replaces its opening hours and holidays with what you set in the builder. Use the row menu to delete a schedule.

## Configuration reference

| Setting      | Description                                                                                     |
| ------------ | ----------------------------------------------------------------------------------------------- |
| Name         | Label for the schedule.                                                                         |
| Timezone     | The timezone the opening hours are expressed in.                                                |
| Default      | When on, this schedule is used when none is specified. Setting one default turns off any other. |
| Weekly hours | One or more open intervals per day. A day with no interval is closed.                           |
| Holidays     | Full-day closures by date.                                                                      |